Privacy Policy
What data ShipWeb collects, why, and what you can do about it.
Last updated November 3, 2026
What we collect
Account and order data: your name, email address, what you bought, the amount, the payment method and the payment reference.
Technical data: IP address, browser user agent and pages visited, used for security, fraud prevention and understanding which pages are useful.
Messages: anything you send us through the contact form or support tickets.
What we do not collect
We never see or store your full card number. Card payments are processed entirely by our payment providers (such as Stripe or PayPal).
How we use it
To process your order, deliver your downloads, send receipts, provide support, prevent fraud and meet our legal and accounting obligations.
If you subscribe to product updates, to email you about new releases. Every email includes an unsubscribe link.
Who we share it with
Payment providers, to process payments. Our email provider, to send receipts and support replies. Our hosting provider, which stores the site. We do not sell your data.
Cookies
We use essential cookies to keep you signed in and to remember your cart. If analytics is enabled, we use it to measure visits in aggregate.
How long we keep it
Order records are kept as long as required for tax and accounting purposes. Account data is kept until you ask us to delete it.
Your rights
You can ask for a copy of your data, ask us to correct it, or ask us to delete it. Email support@shipweb.store and we will respond within 30 days.
Security
Passwords are hashed and never stored in readable form. The site is served over HTTPS. Product files are stored outside the public web root and are only available through links tied to a paid order.
Something unclear? Ask us — we would rather explain it now than have a disagreement later.